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About

Welcome to RxEyes.com, the home of affordable, fashionable prescription eyewear for men, women, and children.  RxEyes.com was founded on the idea that fashionable prescription eyeweear should not be expensive, in fact it should be so reasonably priced that you can afford to have a 2nd or 3rd pair of eyeglasses. 

Our value proposition is straightforward; we price complete frames and lenses for adults at $59.00 and $49.00 for children and don’t charge for shipping. We are dedicated to providing fashionable prescription eyewear at an affordable price, and world-class customer service to every one of our customers. Our goal is to fill a niche. 

Your Privacy & Security Matters

We use Secure Socket Layers and 256-bit encryption when dealing with your personal information. Your identity and security is VERY important to us and we take every measure to protect it. We NEVER permanently store any credit card information. We use gateways and payment processing provided by the First Data. Our servers are exceptionally well guarded from hackers and even if one did get in, there would be nothing there for them to steal. Unfortunately, this means that we may need to ask for your Credit Card info again if one of our Customer Service Representatives have to contact you, or if you wish to change your order. Your security is more important than our convenience.

We Strive for Exceptional Customer Service

Our helpful Customer Service Agents are Available from 7:00am to 4:00pm Eastern Time from Monday to Friday. Call us toll free at 1-855-746-1166. You can also contact us by  emailing us at support@RxEyes.com or by compelting the form on  the contact page.

We Want You to Be Delighted

We want you to be delighted when you buy prescription glasses online. Our 30-day satisfaction guarantee ensures we'll repair or exchange your purchase for up to 30 days at no charge to you. This guarantee does not cover accidental damage, scratches, or breakage.

Please note we do not refund shipping charges. Any shipping cost you incur to return the glasses to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed, refused or returned packages, unless we made an error. Please note that we cannot accept returned items that have been damaged during use. We can only refund shipping costs and void the restocking charges if the return is a result of our error.

From Our Door to Yours

We process most orders within 24-48 hours Monday to Friday. Most packages arrive within 7-10 Business Days. We ship ALL packages via trackable methods such as UPS, DHL, or the USPS. You will receive tracking numbers and methods via email the day after your package leaves our warehouse, usually 2-3 Business days after you place your order, we are working hard to improve this.

Orders directed to an APO/AE address are unable to be traced. If you wish your order to be sent to an APO/AE address, lost or misdirected packages cannot be the responsibility of RxEyes.com.


 

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